Contact Support

Knowledge Base / Tutorials / Trouble Shooting

Before contacting support, we expect users to have browsed for a solution to thier problem. Click a service below for more information.

Trouble Tickets

Trouble Tickets are a way to request a reply to a question regarding your services.
After submitting your ticket you will receive an email once the ticket is responded to by an admin.

To change your email address or contact information click 'Personal Information' after you login.

E-Mail Support support@light-speed.com

We recommend Trouble Tickets over E-Mail support.
E-Mail's are responded to in last priority over Trouble Tickets. The E-Mail address you are sending from must be the same as the address in your 'Personal Information' page after you login.


SECURITY:
We do not tolerate identity fraud. All customer requests must be verified before acted upon.

Snail Mail Address

LightSpeed Gaming LLC
4435 Aicholtz Rd
Suite 400
Cincinnati OH, 45245